Current Projects

CUSTOMER EXPERIENCE PLATFORM (CXP)

CXP system helps the businesses to automate the integration and analysis of data coming as part of several processes and helping customers to improve their businesses since processing data manually is a time consuming thus wasting the company’s money or loosely speaking not a wise strategy in terms of economy. It helps customers to access their information using web applications and several robust ecosystems like SMS, mobiles, social media. CXP dashboard is a self-service platform to discover, analyse and visualize data. This system provides information workers and everyday business users with excellent data analysis and visualization capabilities to get better business insights. User can quickly build new powerful visualizations and pin them to dashboards to get overview of their business. It also helps with Voice of the Customer Program which helps in completely understanding of the customer. It designs closed-loop process like listening to customer feedback, interpreting the resulting data, reacting to improve the experience and monitor final results. It also helps in delivering seamless customer Journeys Across Channels and Devices any time and any place. It helps in transforming legacy applications into a consistent brand experience.

This project is owned and being developed by us. If you are interested or would like a demo, please contact us.